Digital Program Management & PMO Leader
I deliver the world’s most complex digital transformation programs
Expert In:
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📊Program Management
Leading $1Bn+ Large-Scale program with 3X ROI on Investment
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🚀Digital Transformation
Achieving $10M+ in YoY efficiencies, op-model redesign and smart automation
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📌Business Agility & Customer Centricity
Transforming delivery culture coaching in Agile and Customer Centric mindsets
About
Ramzi Kaiache is a Toronto-based executive with 15+ years of experience specializing in Project Management Office (PMO) and Enterprise Project Management Office (ePMO) development as well as digital transformation strategies. With extensive experience in guiding organizations through complex change initiatives, they provide expert support in establishing or optimizing PMO frameworks that drive efficiency, governance, and alignment with business goals.
His services include defining PMO governance models, digital transformation, workflow automation, and change management, waterfall and agile approach, ensuring that projects are delivered on time, within budget, and aligned with long-term strategic objectives. Industries covered include banking, insurance, aerospace, oil and gas. Ramzi is a Scaled Agile Practitioner, Lean Portfolio Manager & SAFe Professional Consultant.
Currently, Ramzi is an AVP Global Program Management at Manulife, a Fortune 500 and Canada’s largest Insurance company, with $1.170 Trillion in AUM (Assets Under Management), where he leads a highly successful 3-Year Digital Customer Leadership Program by providing our executive leadership team with strategic insights into progress on the program’s financials, key results, and blockers requiring intervention in close collaboration with our segments and group functions.
He has a passion for translating strategy to execution, empowering teams to bring their best, and delivering positive outcomes. Prior to Manulife he held multiple global delivery positions including Director of ePMO at Scotiabank, Project Manager at Airbus, as well as Oilfield Engineer at Schlumberger. Beyond his corporate roles, Ramzi also serves part-time as a military officer with the Canadian Armed Forces in Toronto.
He holds an MBA and Master’s in aerospace engineering from McGill University.
Ramzi is fluent in English, French, Arabic and Spanish.
Having travelled and lived in over 25 countries, he has a deep appreciation for diversity and a genuine passion for fostering cross-cultural connections.
Impact
• $1B+ Digital Portfolios: Spearheaded launch and execution of global transformation programs and portfolios valued at over $1 billion with 3X ROIs across North America, Europe & Asia
• $100M+ Large-Scale Programs: Managed and delivered high-impact large programs, consistently achieving $10M+ in YoY operational efficiencies through Lean Six Sigma methodologies.
• Global Leadership: Empowered teams across 25+ countries, leveraging multilingual capabilities (English, French, Arabic, Spanish) to build cross-cultural bridges.
• Operational Excellence: Standardized delivery practices, governance, and best practices, enhancing team execution and delivering outstanding results.
Education